How Do I Reserve My Wedding Date?
Weddings are reserved on a first come, first served basis. If you decide you’d like to contract our services, we will prepare our standard performance contract, specifying the ensemble of your choice, wedding date and time, location, timeliness etc. A deposit of 50% is needed to reserve your date, and the balance is due 30 days before the event. We will hold your date for five business days, giving you time to send in the check and contract by mail or online and use an alternative payments. You will be notified by email when your contract and deposit are received and sent a PDF copy of the contract including our signature online or by mail.
Will You Help Me Choose Music?
We have an extensive library of music that includes many favorite classical, popular, and wedding songs. We will help you as much as needed with your music selections. You will find that the special resources we provide each of our wedding clients will make your music selection easy and fun. We are available by phone and email to help you with anything you need.
Can your musicians perform with, or accompany, other musicians such as a pianist or singer?
Yes. We have performed with many different ensembles over the years and have a broad experience
with different types of musicians. A rehearsal can be scheduled just prior to the ceremony or we can
schedule a different time for an additional fee.
How do I choose the appropriate ensemble for my event?
Several factors should be considered: the venue, the number of guests you have invited, the style of
music you want, and the general ambience you would like to create. If your event is in a large room
or outside and you are inviting over one hundred guests, it is a good idea to use a quartet or trio.
For smaller events in a smaller space (up to sixty or seventy guests) a duo will work well. For an
especially grand ceremony, you may want to consider hire a string trio or string quartet .
Though the trio can play all of the standard wedding selections, the Quartet has a larger more
versatile musical repertoire. This makes the ensemble more suitable for a variety of different
occasions, such as wedding ceremonies, wedding cocktail hours, receptions, dinners and parties.
It also ensures that when several sets of music are required the music will still be fresh and exciting.
The Solo and Duo do not have the extensive arrangements of Broadway, Pop, Jewish and Latin pieces which are available to the Quartet.
Can You Play My Special Requests?
We have an enormous music library complied from years of performances, but we happy to play your special songs at your wedding as long as you can provide suitable string music. If you don`t have any, no worries, we got you you covered. We offer a professional music arrangement service for pieces which we don’t have in our repertoire. We would normally require 1 months notice, and there would be an arrangement fee charged by the professional arranger for this service. Please contact us for further information.
Do You Attend the Rehearsal?
Over the years, we have found that it`s not necessary for musicians to attend the rehearsal, as we will take care of all the logistics via pre-wedding questionnaire and on the day of. While we don’t usually attend rehearsals, if you would like one of us to be present or to help lead the rehearsal, we are happy to do so, but there would be an additional fee for our time. The most important thing we need when we arrive for your ceremony is an event coordinator or director who ran your rehearsal and knows how your wedding is going to work that day. This person will give us cues when the bridal party is ready to go. We will meet with them when we arrive the day of the wedding and set the timing and cues together.
Will you perform at more than one venue?
Yes we often travel between more than one venue. If required this would be done within the total time period that you book us for.
What is your attire?
We are well-presented and highly experienced musicians. Our usual attire is elegant formal black, but we can wear brighter colours if you prefer.
Do you play at other events other than weddings?
Yes. We are regularly booked to play at corporate events and a wide range of private functions including parties, anniversaries, business dinners and trade shows.
Do you provide an amplification system?
We do not provide any microphones or amplifiers. 99 % of our weddings we play without amplification. Exception is solo violin performance that comes with electric violin, cable and amplifier.
What if my wedding starts late?
It is completely understandable if a wedding is running a little late. We are happy to continue playing the prelude music up to an additional 10 minutes after the original start time which has generally been the amount of time needed to get back on schedule.
If we happen to have an additional event scheduled later that day, we cannot stay longer than the time agreed upon and written in our contract due to our obligation to other clients.
Do you play outside ceremonies?
It`s a great pleasure for us to live in a Sunshine state and we love our outside weddings. However, due to the weather condition, we have some requirements.
1. Our main concerns are the safety of the instruments and the ability to provide quality music. This means that we must be in the shade. A large umbrella, awning, shady place, extended canopy or the inside of a doorway is preferable. Level ground, protection from high winds, adequate lighting and four chairs without arms are also necessary. Being a professional quartet we perform using the finest instruments which may have a combined value of over $100,000. Musical instruments are easily damaged by severe weather, direct sun, rain and temperature, because of this we do not play outside in temperatures below 50 degrees. If temperatures are predicted to fall below 50 during your event you will need to provide an alternative heated inside space or possibly outdoor heaters that can maintain temperatures at 50 for all musicians during the entire event. Usually if it’s too cold for us to play outside, it’s too cold for your elegantly dressed guests to be outside and an alternative indoor setting is best.
2. We cannot play in the rain…even a little rain will damage our instruments. Have a back up facility or a tent with sides where we will not be hit with any blowing rain. If there is no shelter and we are outside and it begins to rain, we will have to put our instruments and music away immediately and take cover to protect all of our instruments and music. We do not supply cover of any kind.
3. If your rain back up plan is at a different address than originally contracted address we require two hours notice the day of the event to make the change. This way we do not travel to more than one location and all members are aware of the location change and plan their travel accordingly so that they are there as scheduled. The time of the event must stay the same as the original booking as we may have another event after this one.
What form of payment do you accept?
We accept several forms of payment and prefer personal check or payments through Zelle and Google Wallet. This will save you any additional fees and we are happy to wait a week while your contract and check are sent by mail.
Check or cashier’s check.
Zelle : Pay directly from your bank account using smart phone or tablet without fees. See their site for details (send payments to email@example.com).
Google Wallet: Pay directly from your smart phone or tablet without fees. See their site for details.
If you prefer a payment by Paypal, Zelle or Google Wallet we can send an invoice or request with a direct link along with a digital contract that can be signed on your computer, smart phone or tablet.
Are there any charges for travel?
When the ensemble is required to travel over 30 miles there will be a travel charge. Travel fees may be applicable outside of the coverage area. Distances are calculated from Mandarin (San Jose/Sunbeam) Jacksonville, FL.
30-40 miles: $15 per player
41-100 miles: $35 per player
100-150 miles: $50 per player